Lifetime Workmanship Warranty
Who is covered. The limited warranty applies to the original residential purchaser for the home where the product is installed. It may be transferred one time to a subsequent owner of the same residence if requested within two (2) years and Bulldog Remodel Group receives written notice and proof of purchase within thirty (30) days of the transfer. All other transfers are void.
What is covered; duration. We warrant how we built the job for as long as that installation stays in the house. On a shower or tub, that means the waterproofing, the backerboard, the base and walls we set, the drain and the plumbing connections we made. On tile and flooring, it means our subfloor prep and the installation. In a kitchen, we cover the cabinets we hung, the countertops we set and seamed, and the sink, faucet and appliance connections we made. In a basement, ADU or new home, we cover our framing, walls, drywall, electrical and plumbing connections, and the finishes we installed. You pay nothing extra for the warranty; it comes with your fixed-price contract.
Products. Tubs, shower systems, faucets, cabinets, countertops, flooring and appliances carry their manufacturers’ own warranties. If a product fails and our installation was sound, we help you file the manufacturer’s claim. You cover the labor to remove and reinstall it.
Your responsibilities. Follow the care guidelines in your warranty packet. Call us before anyone else repairs or changes our work, and keep the packet with your house papers.
What we will do. If we find a defect in our workmanship, we fix it and pay for the labor and materials. If we find our work was sound, we bill the visit and any repair at our normal rates.
What is not covered. This warranty explicitly excludes all costs associated with labor, installation, removal and reinstallation of a product, as well as any damage to surrounding materials. It also excludes defects in the products themselves, normal wear and tear, damage from accidents or misuse, water from sources we did not install (a roof, a foundation or an appliance line), work someone else changed or repaired after we finished, movement in parts of the house we did not build, natural variation in stone and wood, and commercial use.
How to get service. Call us at (513) 657-3750 with your address, the date of your project, a short description of the problem and photos if you have them. We schedule a visit and find the cause before we touch anything.
Important legal terms. To the extent permitted by law, we are not liable for incidental or consequential damages. Some states do not allow limits on incidental or consequential damages, so this limit may not apply to you. This warranty gives you specific legal rights, and you may have other rights that vary by state.